Contact Medra
A question about your account, a purchase, a feature or a partnership? Here is every way to reach the Medra team.
By email
The most direct way for every request:
info@medra.site- Help with your account and signing in
- Questions about a purchase or an invoice
- Partnerships, press and institutions
In the app
Log in to find your course folders and your 11 workspaces.
Open MedraFrequently asked questions
Supported files, how Medra differs from ChatGPT, free access, privacy: answers to the most common questions.
Read the FAQOn TikTok
Revision tips, product news and Medra demos.
Follow @medra_aiAffiliate program
Do you create content for students? Discover our affiliate program.
Affiliate programLegal information
Terms of sale, privacy policy and more about Medra:
Legal noticePrivacyAbout
For a faster answer
- Write from the email address linked to your Medra account.
- Describe what you were trying to do and what happened.
- Attach a screenshot if an error message appears.
Quick answers
- How do I create an account?
- From the Medra app: sign-up is free and no credit card is required.
- Is there a subscription?
- No. Full features come with one-time purchases, with no automatic renewal.
- Which files can I upload?
- PDFs, books, Word documents, slides, photos of handwritten notes, lecture audio recordings and Google Drive files.