Last updated: July 7, 2026
These Terms and Conditions (the "Legal Terms") constitute a legally binding agreement made between you, personally or on behalf of an entity ("you"), and Medra ("Medra," "we," "us," or "our"), a Belgian sole proprietorship, concerning your access to and use of the website https://medra.site (the "Site"), the Medra web platform, and any related products or services that refer to these Legal Terms (collectively, the "Services"). By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU ARE NOT AUTHORIZED TO USE THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY. Users will be notified of changes to these Terms directly on the platform. The Services are intended for users aged 15 or older. Any minor user must obtain prior authorization from their parent or legal guardian, who must read and accept these Terms before use. We recommend that you print a copy of these Terms for your records.
Medra is an artificial intelligence platform designed to assist students with their academic work: Dissertation, FYP (Final Year Project), Thesis, TFE, PFE, TFG, Tesina, and similar assignments. The Services allow you to generate the topic, outline, survey questionnaire, charts, and complete written content — from the first chapter to the final draft — as well as to interact with an AI support chatbot.
The information provided through the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction. Those who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.
The Services are not tailored to comply with industry-specific regulations (HIPAA-style health data laws, banking secrecy, classified data, etc.). If your interactions would be subject to such laws, you may not use the Services.
We own or license all intellectual property rights in the Services, including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property and unfair competition laws) and treaties in Belgium, the European Union, and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.
Subject to compliance with these Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to: access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.
Except as set out in this section or elsewhere in our Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Any request to use the Services, Content, or Marks beyond this scope should be addressed to info@medra.site. Any breach of these Intellectual Property Rights will constitute a material breach of our Terms and your right to use the Services will terminate immediately.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions: The Services may invite you to chat or contribute to interactive features ("Contributions"). You retain full ownership of your Contributions and all intellectual property rights associated with them. By posting Contributions, you grant us a worldwide, non-exclusive, royalty-free, transferable license to host, use, reproduce, distribute, adapt, and display your Contributions for the purpose of providing, promoting, and improving the Services.
You are solely responsible for what you post or upload. You warrant that your Submissions and Contributions are original, do not infringe third-party rights, are not illegal, harassing, hateful, defamatory, obscene, discriminatory, or deceptive, and that you have the authority to grant us the rights described above.
We may remove or edit your content: while we have no obligation to monitor, we reserve the right to remove or edit any Contribution at any time, without notice, if we reasonably consider it harmful or in breach of these Terms. We may also suspend or disable your account and report you to the relevant authorities.
By using the Services, you represent and warrant that: (1) you have the legal capacity and agree to comply with these Terms; (2) you are at least 15 years old; (3) if you are a minor in your jurisdiction of residence, you have obtained parental permission to use the Services; (4) you will not access the Services through automated or non-human means (bots, scripts, etc.); (5) you will not use the Services for any illegal or unauthorized purpose; (6) your use of the Services will not violate any applicable law or regulation; (7) you will comply with your institution's academic integrity rules and remain solely responsible for the work you submit.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
We accept the following payment methods, depending on your country:
Payment is processed securely. Access to the Service is granted immediately after payment confirmation. In case of access issues, users may contact our support at info@medra.site.
Medra offers one-time purchases, with no subscription or commitment:
Prices are displayed in euros (€) by default and automatically converted into the user's local currency ($, MAD, XOF, XAF, etc.) at checkout. VAT, where applicable, is added to the price in accordance with the laws of your country of residence.
Writing credit: one credit allows you to generate a complete academic project (topic, outline, survey, charts, and writing). One credit is consumed when a project is created.
Message credits: message credits are used with the built-in chatbot and are consumed as you interact with the assistant.
Purchased credits are valid indefinitely and are non-refundable once used.
Medra purchases are one-time and non-recurring. There is NO automatic renewal. You are only charged when you explicitly initiate a purchase.
We reserve the right to change prices at any time. Credits already acquired remain valid under the conditions in effect at the time of purchase. We also reserve the right to correct any pricing errors, even after payment has been received, and to refuse any order at our sole discretion.
In accordance with EU Directive 2011/83/EU on consumer rights, as transposed into Belgian law, you have a 14-calendar-day withdrawal period from the date of purchase, provided you have not started using the Service.
IMPORTANT: creating a project on the platform constitutes the beginning of Service execution. By doing so, you expressly consent to the immediate execution of the Service and EXPRESSLY WAIVE your right of withdrawal, in accordance with Article VI.53, 13° of the Belgian Code of Economic Law (digital content supplied with prior consent and loss of the right of withdrawal).
If you wish to exercise your right of withdrawal within the allotted time and before any Service execution begins, you must notify us by email at info@medra.site specifying your order number. The refund will be issued within 14 working days via the original payment method.
For any complaint, users may contact our customer service by email at info@medra.site or via the support chat available on the platform. Our response commitment is a maximum of 2 to 3 business days.
Medra undertakes to provide a Service consistent with its description. In case of non-conformity, users may request that the Service be brought into compliance by contacting our support. Updates may be made and are communicated via platform notification or email.
You may not access or use the Services for any purpose other than that for which we make them available. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.
As a user of the Services, you agree not to:
The Services may invite you to contribute via chat, forums, or interactive spaces, and allow you to create, submit, post, or distribute content ("Contributions"). Any publicly visible Contribution may be viewed by other users and possibly third-party sites; transmitted Contributions may be treated as non-confidential and non-proprietary.
When you create or make available a Contribution, you represent and warrant that:
Any use of the Services in violation of these rules constitutes a breach of the Terms and may result in, among other things, termination or suspension of your usage rights.
By posting your Contributions to any part of the Services, you automatically grant us, and you represent and warrant that you have the right to grant us, an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions for any purpose, commercial, advertising, or otherwise.
You waive all moral rights in your Contributions to the extent permitted by law. We do not claim any ownership of your Contributions; you retain full ownership of all Contributions and any associated intellectual property rights.
We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions and expressly agree to release us from all liability and refrain from any legal action against us regarding them.
We have the right, in our sole discretion: (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions; (3) to pre-screen or delete any Contributions at any time and for any reason, without notice.
Medra is designed to HELP students structure and write their academic work using artificial intelligence features. Medra is by no means a cheating tool and does not encourage dishonest behavior. It is intended to structure, facilitate, and support the academic work of the student, who remains solely responsible for validating, proofreading, verifying, and submitting their work.
You agree to use Medra in accordance with the principles of academic integrity and the rules established by your institution (university, school, training center). In no event shall Medra be held liable if you use the Service in violation of your institution's academic conduct rules. IT IS YOUR SOLE RESPONSIBILITY TO ENSURE THAT YOUR USE OF MEDRA COMPLIES WITH APPLICABLE STANDARDS AND REGULATIONS.
Medra's "Humanize" feature is designed to optimize the stylistic originality of generated content and improve its writing quality. It is not a means of circumventing plagiarism-detection or AI-detection systems or institutional rules, and it must be used with a spirit of honest academic work.
Although its results are effective against many classic detectors, Medra DOES NOT GUARANTEE 100% effectiveness against AI detectors, as these are unpredictable, constantly evolving, and may incorrectly flag human content as AI-generated. Ethical use of this feature is entirely the user's responsibility.
Content generated by Medra's AI features may contain errors, inaccuracies, fabricated bibliographic references, or biases. You acknowledge that: (1) you must systematically verify, correct, and complete generated content; (2) Medra cannot be held responsible for academic consequences (grade, refusal, disciplinary action) resulting from unverified use of generated content; (3) the use of generative AI may be subject to specific rules at your institution, which you are responsible for following.
The Services may contain links to other websites ("Third-Party Websites") as well as articles, images, text, graphics, applications, software, and other content belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked by us, and we are not responsible for their content, accuracy, or privacy practices.
The inclusion of, linking to, or permitting the use of any Third-Party Websites or Third-Party Content does not imply approval or endorsement by us. If you decide to leave the Services to access Third-Party Websites, you do so at your own risk and these Terms no longer apply. Any purchase made on Third-Party Websites is directly between you and the relevant third party, and we disclaim all liability in this regard.
We reserve the right, but not the obligation, to:
We take data protection and privacy seriously. By using the Services, you agree to be bound by our Privacy Policy (see below), which is incorporated into these Terms.
The Services are hosted in the European Union (Supabase / Lovable Cloud, EU region). If you access the Services from a region where laws on the collection, use, or disclosure of personal data differ from those applicable in the EU, you expressly consent to the transfer and processing of your data in accordance with the GDPR (EU Regulation 2016/679).
We do not knowingly solicit or collect information from children under the age of 15. If we learn that a person under 15 has provided us with personal information without the required parental consent, we will delete such information as soon as possible.
We respect the intellectual property rights of others. If you believe that content available via the Services infringes a copyright you hold, please notify us immediately at info@medra.site by providing: (1) precise identification of the protected work; (2) the exact location of the infringing content; (3) your contact information; (4) a good-faith statement that the use is unauthorized; (5) a sworn statement attesting to the accuracy of your notification.
Under applicable law, you may be held liable for damages in the event of false statements in such a notification.
These Terms remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, TO DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BY BLOCKING CERTAIN IP ADDRESSES) TO ANY PERSON, FOR ANY REASON OR FOR NO REASON, INCLUDING BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT IN THESE TERMS OR OF ANY APPLICABLE LAW.
WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering or creating a new account under your name, a fake or borrowed name, or the name of any third party, even if acting on behalf of such third party.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We have no obligation to update any information. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during any period of downtime.
These Terms and your use of the Services are governed by and construed in accordance with Belgian law, without regard to its conflict-of-law principles. The provisions of the United Nations Convention on Contracts for the International Sale of Goods are expressly excluded.
Any legal action of any nature brought by you or by us (collectively, the "Parties") shall be commenced before the competent courts of the judicial district of Brussels, Belgium. The Parties expressly consent to the jurisdiction and waive any defense based on lack of personal jurisdiction or forum non conveniens.
In no event shall any claim, action, or proceeding related to the Services be brought more than one (1) year after the cause of action arose.
Before any legal action, and for consumer disputes not resolved amicably, users may recourse for free to the Consumer Mediation Service in Belgium:
Users residing in the European Union may also use the European online dispute resolution (ODR) platform: ec.europa.eu/consumers/odr.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY LINKED SITE OR APPLICATION, AND WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR (1) ERRORS OR INACCURACIES OF CONTENT; (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO THE SERVICES; (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY INFORMATION STORED THEREIN; (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; (5) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE WHICH MAY BE TRANSMITTED BY ANY THIRD PARTY; (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT MADE AVAILABLE VIA THE SERVICES.
WE DO NOT WARRANT, ENDORSE, OR ASSUME ANY RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES. AS WITH ANY PURCHASE THROUGH ANY MEDIUM, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO MEDRA DURING THE SIX (6) MONTHS PRIOR TO THE CAUSE OF ACTION ARISING, OR €100.00.
Certain national laws do not allow limitations of implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights.
You agree to defend, indemnify, and hold Medra harmless, including its subsidiaries, affiliates, and all of their respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party arising from: (1) your Contributions; (2) your use of the Services; (3) any breach of these Terms; (4) any breach of your representations and warranties; (5) your violation of the rights of a third party, including intellectual property rights; (6) any overt harmful act toward any other user.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense. We will endeavor to notify you of any such claim, action, or proceeding upon becoming aware of it.
We maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.
You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of data.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
If you are a consumer residing in the European Union, you benefit from the protection of the mandatory provisions of the law of your country of residence.
In case of a dispute with Medra not resolved amicably, you may contact:
These Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Services. You agree that these Terms will not be construed against us by virtue of having drafted them.
To resolve a complaint regarding the Services or to receive further information regarding their use, please contact us at:
This privacy policy ("Policy") describes how Medra collects, uses, shares, and protects your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Belgian law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
The data controller is Medra, a Belgian sole proprietorship, contact: info@medra.site.
We collect the following categories of data:
We process your data on the following legal bases (GDPR Article 6):
We do not sell your personal data. We share it only with sub-processors necessary for the Service, in compliance with the GDPR (signed data-processing agreements, appropriate security measures):
We may also disclose your data if required by law or in response to a valid legal request.
Some of our sub-processors (notably Google for Gemini models, Stripe, PawaPay) may process your data outside the European Economic Area. These transfers are governed by the European Commission's Standard Contractual Clauses (Article 46 GDPR) and/or an adequacy decision, ensuring a level of protection equivalent to that of the GDPR.
We implement appropriate technical and organizational measures to protect your data: TLS/HTTPS encryption in transit, encryption at rest, hashed passwords (bcrypt), multi-factor authentication available, strict access controls, regular backups, access logging. As no internet system is completely infallible, we cannot guarantee absolute security.
In the event of a data breach likely to result in a high risk to your rights and freedoms, you will be informed as soon as possible in accordance with Articles 33 and 34 of the GDPR.
Medra uses the following categories of cookies and trackers:
You can manage your preferences at any time via the consent banner displayed during your first visit, or by configuring your browser.
In accordance with Articles 15 to 22 of the GDPR, you have the following rights:
To exercise your rights: send an email to info@medra.site specifying your request and attaching proof of identity if necessary. We will respond within a maximum of one month.
You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD) — autoriteprotectiondonnees.be, or with the supervisory authority of your country of residence in the EU.
We may update this Policy at any time. Any significant change will be published on this page and, where applicable, communicated by email or in-app notification. The date of the last update appears at the top of the page.
The medra.site website is published by Medra, a Belgian sole proprietorship, with registered office located in Brussels, Belgium.
Contact: info@medra.site
Publication director: the legal representative of Medra.
The medra.site website is hosted on the Lovable Cloud infrastructure, relying on Supabase (Supabase Inc., with servers located in the European Union — Ireland region) and on global CDN services for the distribution of static content.
All content on the medra.site website (software, text, images, videos, trademarks, logos, graphic charters, source code, databases, etc.) is the exclusive property of Medra or its partners and is protected by Belgian and international intellectual property laws.
Any reproduction, representation, modification, publication, or adaptation, in whole or in part, of these elements, by any means and on any medium, is prohibited without prior written authorization from Medra.
The processing of personal data collected via medra.site is governed by our Privacy Policy, in compliance with the GDPR (EU Regulation 2016/679) and the Belgian law of 30 July 2018.
To exercise your rights (access, rectification, erasure, objection, portability, restriction), contact us at info@medra.site.
Competent supervisory authority: Belgian Data Protection Authority (APD) — autoriteprotectiondonnees.be.